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Jira Service Management: Administration

https://www.linkedin.com/learning/jira-service-management-administration
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HomeTrainingJira Service Management: Administration

Description

This course by Rachel Wright teaches experienced Jira admins how to set up and manage Jira Service Management (JSM) for service projects, support teams, and leadership. It covers customer requests, incident management, service-level agreements, and integrations with Confluence, along with configuring request types, permissions, and notifications.

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Resource Author : Rachel Wright

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